Understanding professionalization in sport organizations – A case study of the ACT Brumbies.

The other day a new paper that I published with my PhD Student, Stirling Sharpe and colleague, Anthony Beaton about professionalization of sport organizations came out in the Journal of Global Sport Management. We used the ACT Brumbies Super Rugby Club as our case. The abstract of the article is below and can be accessed here. The full title of our paper is Considering Ongoing Professionalization in Sport Organizations: A Case Study of the ACT Brumbies Super Rugby Club.

The increasing commercialism of sport has been accompanied by pressure for sport organizations to become (more) professional. The kitchen table or boardroom approaches that may be ingrained in accepted values within organizations are being challenged by contemporary business principles of sport organization governance. While considerable work has been conducted under the banner of the professionalization of sport, there has been limited research addressing the ongoing  professionalization of organizations which have already moved away from being volunteer based and are operating in a business-like manner. This research provides a case study of the ACT Brumbies rugby union club in Australia addressing this issue with interviews conducted within three key stakeholder groups of this organization: Board members, operations staff, and players. Semi-structured interviews were conducted with a purposive sample of twelve stakeholders. Results indicated that the ongoing professionalization process had differing impacts on operations for various employees

Online streaming media: FIFA World Cup’s next target in China?

A colleague and I wrote a piece in the China Policy Institute’s online journal on how FIFA may be targeting China’s online streaming services to attract younger consumers to watch the FIFA world cup.

You can read the entire article in full here.

Footy finals fever

Recently, my workplace put out a media release on its experts interested in a variety of areas around the footy finals (AFL/NRL) that are starting up this week in Australia. I was luckily enough to be included in a note on how sport teams use social media to bring their fans closer together during the pointy end of the season.

The paragraph read: “Social media has altered the relationship between teams and their fans, bringing them closer together and fostering a more personal connection. Online engagement at the business end of the season is crucial to a team’s success. Whether it’s messages of support from the fans to the players or a club’s rallying cry to its supporters, social media has an important role to play. Dr Olan Scott, whose research focuses on fan engagement in social media, can explain just how valuable a tool Facebook, Twitter, Instagram, and LinkedIn can be.”

The media release can be read here

Social media and sports journalism

Recently, I appeared on ABC Radio Canberra to talk about social media and sports and a press release was put out about some of the research I have done on the impact of social media on sports journalists. Below follows the press release and its original link is here

A link to my research papers is available here and the press release about this research is link number 10 of my journal articles

Press release written by Marcus Butler

16 June 2017: It’s one of the plum gigs in journalism, but even sports reporting isn’t immune to the increasing influence of social media in newsrooms around the world.

The rise of a variety of social media platforms, such as Facebook, Instagram, and Twitter has changed the way journalists work and sports reporters are no exception.

Long envied for getting paid to watch fixtures and mix with elite athletes and coaches, sports writers are now being forced to change the way they operate to remain relevant.

University of Canberra Assistant Professor of Sports Management Olan Scott, who has been researching the impact of social media on the sports industry, said the traditional gatekeeper role of the sports journalist has diminished.

“In the past, journalists would invest a lot of time building relationships with various teams, officials and players to gather information from these sources,” Dr Scott said.

“Now any information the clubs or athletes want their fans to know can be delivered to them via social media.

Dr Scott recently spoke about sportspeople and social media on ABC Radio Canberra, alongside former University of Canberra Capitals star Carly Wilson, and ABC sports journalist and commentator Tim Gavel.

“It builds a two-way relationship between fans and the sportspeople they follow, and that can lead to better ticket or merchandise sales. It can also expose athletes to more people, which may elicit more lucrative sponsorship deals.”

Dr Scott argued sports reporters must re-examine their role as a result of the digital revolution.

As part of his research, he has analysed the way sports journalists in China are using social media as a tool. He said a lot of the challenges faced by Chinese writers were similar to the issues facing journalists in Australia.

“Western Social media platforms are restricted in China, but as a country it still has the highest number of internet users in the world and its local social platforms, Weibo and WeChat, rank well in the top 10 for number of users,” he said.

“Some of the journalists who participated in the research told me they’ve even been directed by teams and athletes to get their information from the social media feed, rather than trying to schedule an interview.”

The adoption of social media is a reflection of the changing nature of the sports industry and the increasing need to convert fans into paying members and spectators rather than just casual consumers.

Dr Scott said when teams and players can engage directly with fans it increases their emotional investment in the club and also has the potential to boost their financial investment.

“Accessing your main supporter base directly cuts out the sports reporter ‘gatekeepers’, it short circuits their entire role,” he said.

“As in China, Australian reporters have to adapt to this disruptive technology. They need to be willing to analyse or critique team or player performances, which the club or athlete may be less likely to do themselves.

“It is crucial sports reporters draw on their accumulated knowledge to avoid the risk of becoming obsolete.”

LESSONS OF PERSONAL ATHLETE BRANDING VIA SOCIAL MEDIA

Since 2015, I’ve been involved with some work in athlete branding, media management, and crisis communication with my colleague Thilo Kunkel of Temple University. The first of our publications was published in late 2016 about the work we have done with Michael Lahoud, who is a professional currently playing for Miami FC in the North American Soccer League (NASL). He was born in Sierra Leone, where he escaped civil war when he was six years old. As a refugee, soccer helped him to integrate in the United States of America, where he was drafted as the ninth overall pick in the 2009 Major League Soccer (MLS) Superdraft. He is a community advocate who uses his sport to support charitable efforts, such as The Wall Las Memorias project, the NoH8 campaign, and Schools for Salone. He was the Major League Soccer Humanitarian of the Year in 2010, and together with Kei Kamara, he is the recipient of the 2015 FIFPro World Players’ Union Merit Award (a prize worth $25,000), which recognized their involvement in the Schools for Salone project that builds schools in their home country of Sierra Leone. His brand is Soccer can make a difference. This interview consists of two parts, with the first part being conducted in December 2015 when he was a player of the MLS team Philadelphia Union, and the second part being conducted in July 2016 after two transfers within 4 months. The interviews provide an overview of his approach to athlete branding via social media, and its impact on his career.

You can read and download the full article here: publisher, academia.edu, or researchgate.